Discussions

In my proposed study, I found that the results indicate that three of factors are significant influence on the New Zealand e-government adoption and uses. There are perceived ease of use, perceived usefulness and perceived fit. Meanwhile, most new Chinese immigrants trust the New Zealand e-government, they think e-government services is useful them. They can gain benefit from the New Zealand e-government service. They also think the New Zealand e-government service is convenient and easy for them when they used the website (just focus on interviewers for University of Waikato). Finally, the most new Chinese immigrants and New Zealand e-government service has a little compatibility, the New Zealand Government give some benefits for many Chinese people, such as the medical insurances.

On the other hand, New Zealand e-government should be introduced to the basic information of the new Chinese immigrants, New Zealand government should provide them with some guidance for how to use e-government service. Furthermore, New Zealand government should increase the compatibility of e-government services , the most Chinese new immigrants can use variety of New Zealand e-government services efficiently, and obtain more benefits form these e-government services. Base on previous literatures, Cullen and Hernon (2004) indicated that his interview results, “Most participants have a much higher level of trust in NZ government on the Internet than they do in the Internet in general. Distrust was most likely to appear within the focus groups of Maori, Pacific people and work professionals.” Base on previous literatures, Zhang, Guo, chen and Chau(2009) reported that “the cultural value of Hexie would play a more important role the evaluation and adoption of IT/IS in Chinese organizations, especially the governmental organizations that are generally seen as more “traditionally” structured. Consequently, it is reasonable to predict that the perceived fit, which represents the degree of Hexie between the IT/IS and the other aspects of the users’ work and life style, would have a strong impact on the end user evaluation towards e-government system.”

This proposed study is the factors which influence new Chinese immigrants on New Zealand E-government adoption and use. Base on previous literatures, just few studies have used cultural context to find out the impact of e-government adoption and use in New Zealand .In my proposed study, Base on the TAM and the researchers Zhang, Guo, chen and Chau (2009) considering the characteristic of Hexie in the Chinese culture, we developed our research model to explain the determinants of individuals’ evaluation towards new e-government systems, as illustrated in Figure 1. They also provided five different hypothesizes which have a direct effect on New Zealand e-government adoption and use. In further research, I will develop my research model, to further investigate the culture linking with other cultures.

In my proposed study, a major limitation of sample only focuses on students in university of Waikato in Hamilton region. The sample size is so small, which can not stand for the whole population of new Chinese immigrants in New Zealand. Meanwhile, from the culture perspective, my model is without cross culture comparison other country. In the further, I will develop my research model, to further investigate the culture linking with other cultures. In addition, for my study, the interview method to collect data, it would be time consuming and costly, it also needed good communication skills to enable participants to finish the interview, to get them interested in e-government.