Impact of national culture on e-government adoption and use:: May 2009

Sunday, May 10, 2009

Requires Appendix Material

a. Target Conference

Proceedings of the 41st Hawaii International Conference on System Sciences. (2008) is one of the longest standing continuously running scientific conference.

Alawadhi,S. and Morris, A.(2008). The Use of UTAUT Model in the Adoption of E-government Services in Kuwait. Proceedings of the 41^st Hawaii International Conference on System Sciences. Retrieved from ProQuest Management Journals database.

Summarize:

In the conference, the authors use the UTAUT model to explore factors that determine the adoption of e-government services in Kuwait. The authors use the questionnaire survey was undertaken to meet the aim of the research. A regression analysis process was undertaken based on the research model.

b. Target Journal

Journal of Strategic Information Systems

Publisher details: Volume 117, issue 2, June 2008, Pages 165-176

E-government Strategies: ICT innovation in international public sector contexts

I chose this journal of strategic information systems, because in there have some journal articles, it is relate to my topic, which talk about the e –government adoption and use, it quite useful for me. This journal is written on 2008. It has been there in the last 2 years. For example, in journal of strategic information systems, one useful journal article called trust and risk in e-government. It is really useful to do the research. In the last 2 years, most journal articles use the questionnaires survey to do the research , which is the topic related to e-government. Most authors developed the TAM and UTTAT model , then create a new models for e-government adoption and use.

Saturday, May 9, 2009

Group Learning Resource

Hi ,everyone! This study is our group work, our study focus on Chinese and Indian culture context. We found out that the factors which influence new Indian and Chinese immigrants on New Zealand E-government adoption and use.You will find more useful information by clicking our group learning resource.

Jason' s learning resources

Hi, everyone! In Jason'learning resources, his study focus on India culture context, and found out that the factors which influence new Indian immigrants on New Zealand E-government adoption and use.You will find more useful information by clicking Jason'learning resources.

Annotated Bibliography

Impact of national culture on e-government adoption and use

- The factors which influence new immigrants on New Zealand E-government adoption and use: A study with a Chinese culture context

a) Books

Books – Useful – must refer to

Peter, H., Rowena, C., & Harold C, R. The first ‘must refer to’ book:

Peter, H., Rowena, C., & Harold C, R (2006), Comparative Perspectives on E-government: Serving Today and Building for Tomorrow. The Scarecrow Press, Inc, UK.

Call number: JF1525.A8C62 2006 New Zealand Collection.

Rowena, C.,& Peter, H. The last ‘must refer to’ book:

Peter, H.,& Rowena, C (2004), Wired for wellbeing citizens’ response to E-government: A report presented to the E-government Unit of the State Services Commission. University of Waikato

Call number: JQ5829.A8C85 2004 New Zealand Collection.

Books – Low Value – Can ignore

STATE SERVICES COMMISSION. The first ‘must refer to’ book:

STATE SERVICES COMMISSION. (2004). Authentication for e-government: Best Practice Framework for Authentication. Wellington, New Zealand.

Call number: JQ5829.A8A98 2004 New Zealand Collection.

b) Articles

Articles – Useful – must refer to

Title and Author details: Zhang, N., Guo, X. H., Chen, G.. Q. and Chau, P.Y. E-government user evaluation: A study with a Chinese cultural context.

Data published: 2009

Publisher details: 701 E. Chocolate Avenue, Suite 200, Hershey PA 17033-1240, USA

Tel: 717/533-845; Fax: 717/533-8661; URL-http://www.igi-global.com

Call number: ITJ 4541

Abstract: This article talk about based on information technology adoption theories and considering Chinese cultural characteristics, this article proposes a user centric IT/IS evaluation model composed of three determinant, for investigating the e-government systems application and management in China.

Zhang, N., Guo, X. H., Chen, G.. Q. and Chau, P.Y. The first ‘must refer to article:

Zhang, N., Guo, X. H., Chen, G.. Q. and Chau, P.Y. (2009). E-government user evaluation: A study with a Chinese cultural context. Journal of Global Information Management, 17 (1), 49-69. Retrieved from ProQuest Management Journals database.

http://www.pacis-net.org/file/2007/1206.pdf

Articles – useful – worth considering

Title and Author details: Rowena, C. E-government in New Zealand. Data published: 2004

Publisher details: Published by Scarecrow Press, Inc.. A wholly owned subsidiary of The Rowman & Littlefield Publishing Group, Inc.. Web site address: www.scarecrowpress.com.

Call number: JF1525.A8C62 2006 New Zealand Collection.

Abstract: It details about the development of New Zealand e-government, from the beginning of New Zealand e-government development, and the overall achievement to date of New Zealand e-government services.

Rowena, C. The first ‘must refer to’ article:

Rowena, C. (2006). E-government in New Zealand. In Peter, H., Rowena, C., & Harold C, R (Eds.), Comparative Perspectives on E-government: Serving Today and Building for Tomorrow (pp.102-127). The Scarecrow Press, Inc, UK.

Articles – Low Value – Can ignore

Title and Author details: Alawadhi,S. and Morris,A. The Use of UTAUT Model in the Adoption of E-government Services in Kuwait.

Data published: 2008

Publisher details: Proceedings of the 41^st Hawaii International Conference on System Sciences.

Abstract: E-government initiatives are in their infancy in many developing countries. The success of these initiatives is dependent on government support as well as citizens’ adoption of e-government services.

Alawadhi,S. and Morris, A. The first ‘must refer to’ article:

http://scholar.google.co.nz.ezproxy.waikato.ac.nz/scholar?q=The+Use+of+UTAUT+Model+in+the+Adoption+of+E-government+Services+in+Kuwait.&hl=en&lr=&btnG=Search

References Lists

Alawadhi,S. and Morris, A.(2008). The Use of UTAUT Model in the Adoption of E-government Services in Kuwait. Proceedings of the 41st Hawaii International Conference on System Sciences. Retrieved from ProQuest Management Journals database.

APEC. (2000). APEC E-Commerce Readiness Assesment Guide: URL:
http://www.e-commerce.gov/apec.

Barton, C., Fallow, B., Gifford, A., Oliver, P. and Stevenson, P. (2000) Reaching for the Future: First Faltering Steps into the Electronic Future, in E-Commerce: A Business Herald Special Report, NZ Herald, 31 October 2000, 1-7.

Bedford, R.，Ho, E．and Lidgard, J. (2000). International Migration in New Zealand: Context, Components and Policy Issues. Migration Research Group and Population Studies Centre. Department of Geography. Univerty of Waikato. Hamilton, New Zealand

Cai, C. H. (2008). Is knowledge society possible in the international arena? A constructivist Interpretation of China’s Strategic Culture. Centre for American Studies. Retrieved from ProQuest Management Journals database.

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.

Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003.

Davison, R. M., & Martinsons, M. G. (2003). Cultural issues and IT management: Past and present. IEEE Transactions on Engineering Management, 50(1), 3-7.

Deakins, E., Caves, A., and Dillon, S.M. (2001) Issues of e-Government in the New Zealand, Department of Management Systems Working Paper Series 2001-1, University of Waikato, Hamilton, New Zealand.

Hwang, K. K. (2006). Confucian renationalize: Cultural reflection and theoretical construction. Peking University Press (in Chinese).

Ford, D. P., Connelly, C. E., & Meister, D. B. (2003). Information systems research and Hofstede’s culture’s consequences: An uneasy and incomplete partnership. IEEE Transactions on Engineering Management, 50(1), 8-25.

Gallivan, M., & Srite, M. (2005). Information technology and culture: identifying fragmentary and holistic perspectives of culture. Information & Organization, 15(2), 295-338.

Guidelines. (2000) Submission Document on: Guidelines for the Use, Management, and Design of New Zealand Public Sector Websites, Government Information System Managers’ Forum (GOVIS),URLhttp://www.govis.org.nz/information/nz_website_standards.doc.information/nz_website_standards.doc.

Hofstede, G. (1981). Culture and organizations. International Studies of Management and Organization, 10(4), 15-41.

Hofstede, G., & Bond, M. H. (1988). The Confucius connection: From cultural roots to economic growth. Organizational Dynamics, 16(4), 5-21.

Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations, (2nd ed.). Sage Publications.

Ho, E.S. and Bedford, R.D. 1998, The Asian Crisis　and Migrant Entrepreneurs in New Zealand: Some Reactions and Reflections, New Zealand Population Review, 24: 71-102.

Macpherson, C. 1997, The Polynesian Diaspora: New Communities and New Questions. In Ken’ichi Sudo and Shuji Yoshida (eds) Contemporary Migration in Oceania: Diaspora and Network, Japan Centre for Area Studies (JCAS Symposium Series No. 3), Osaka, 77-100.

Moore, G. C., & Benbasat, I. (1991). Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research, 2(3), 192-222.

Rogers, E. M. (1995). Diffusion of innovations (4th ed.). The Free Press.

Rogers, E. M. (2003). Diffusion of innovation. New York: Free.

Cullen R.,& Hernon, P.(2004). Wired for well-being citizens’ response to E-government: A report presented to the E-government Unit of the State Services Commission. University of Waikato.

Rowena, C. (2006). E-government in New Zealand. In Peter, H., Rowena, C., & Harold C, R (Eds.), Comparative Perspectives on E-government: Serving Today and Building for Tomorrow (pp.102-127). The Scarecrow Press, Inc, UK.

Salkever, A & Kharif, O. (2002). The new push for E-government. Business Week Online, 18(2),
20-30

South China Morning Post, 1998, Language and Visa Rules Eased to Boost Relations – New Zealand Aims for SAR Migrants, 13 October 1998: 4.

Siau, K., & Long, Y. (2006). Using social development lenses to understand e-government development. Journal of Global Information Management, 14(1), 47-62.

Sørnes, J-O., Stephens, K. K., Sætre, A. S., & Browning, L. D. (2004). The reflexivity between ICTs andbusiness culture: Applying Hofstede’s theory to compare Norway and the United States. Informing Science Journal, 7, 1-30. Retrieved May 10, 2004, from http://inform.nu/Articles/Vol7/v7p001-030-211.pdf

Taylor, S., & Todd, P. A. (1995). Understanding information technology usage: A test of competing models. Information Systems Research, 6(2), 144-176.

Venkatesch, V., Morris, M., Davis, G., & Davis, F. (2003). User acceptance of information technology: toward a unified view. MIS Quarterly, 27(3), 425–478.

Xu, D. l. and Astone, M. (1999). E-government in China. Troy State University. Retrieved from ProQuest Management Journals database.

Yildiz, M. (2007). E-government research: Reviewing the literature, limitations, and ways forward. Government Information Quarterly, 24(3), 646-665.

Zhang, N., Guo, X. H., Chen, G.. Q. and Chau, p.Y. (2009). E-government user evaluation: A study with a Chinese cultural context. Journal of Global Information Management, 17 (1), 49-69. Retrieved from ProQuest Management Journals database.

Discussions

In my proposed study, I found that the results indicate that three of factors are significant influence on the New Zealand e-government adoption and uses. There are perceived ease of use, perceived usefulness and perceived fit. Meanwhile, most new Chinese immigrants trust the New Zealand e-government, they think e-government services is useful them. They can gain benefit from the New Zealand e-government service. They also think the New Zealand e-government service is convenient and easy for them when they used the website (just focus on interviewers for University of Waikato). Finally, the most new Chinese immigrants and New Zealand e-government service has a little compatibility, the New Zealand Government give some benefits for many Chinese people, such as the medical insurances.

On the other hand, New Zealand e-government should be introduced to the basic information of the new Chinese immigrants, New Zealand government should provide them with some guidance for how to use e-government service. Furthermore, New Zealand government should increase the compatibility of e-government services , the most Chinese new immigrants can use variety of New Zealand e-government services efficiently, and obtain more benefits form these e-government services. Base on previous literatures, Cullen and Hernon (2004) indicated that his interview results, “Most participants have a much higher level of trust in NZ government on the Internet than they do in the Internet in general. Distrust was most likely to appear within the focus groups of Maori, Pacific people and work professionals.” Base on previous literatures, Zhang, Guo, chen and Chau(2009) reported that “the cultural value of Hexie would play a more important role the evaluation and adoption of IT/IS in Chinese organizations, especially the governmental organizations that are generally seen as more “traditionally” structured. Consequently, it is reasonable to predict that the perceived fit, which represents the degree of Hexie between the IT/IS and the other aspects of the users’ work and life style, would have a strong impact on the end user evaluation towards e-government system.”

This proposed study is the factors which influence new Chinese immigrants on New Zealand E-government adoption and use. Base on previous literatures, just few studies have used cultural context to find out the impact of e-government adoption and use in New Zealand .In my proposed study, Base on the TAM and the researchers Zhang, Guo, chen and Chau (2009) considering the characteristic of Hexie in the Chinese culture, we developed our research model to explain the determinants of individuals’ evaluation towards new e-government systems, as illustrated in Figure 1. They also provided five different hypothesizes which have a direct effect on New Zealand e-government adoption and use. In further research, I will develop my research model, to further investigate the culture linking with other cultures.

In my proposed study, a major limitation of sample only focuses on students in university of Waikato in Hamilton region. The sample size is so small, which can not stand for the whole population of new Chinese immigrants in New Zealand. Meanwhile, from the culture perspective, my model is without cross culture comparison other country. In the further, I will develop my research model, to further investigate the culture linking with other cultures. In addition, for my study, the interview method to collect data, it would be time consuming and costly, it also needed good communication skills to enable participants to finish the interview, to get them interested in e-government.